Terms of service

1. Who this agreement is between

These terms form an agreement between Oleks Tech OÜ, a company registered in Estonia under registry code 17290539 (“we”, “us”, “the provider”), and the business that opens an account for the miraride service (“you”, “the customer”).

miraride is offered for professional dealership activity. The person accepting must be authorised to bind the business. Do not subscribe for private use. Mandatory rights that apply to a particular customer, including protected sole traders, prevail over any contrary wording; business status alone does not waive those rights.

The agreement comes into force when you first use an account we have provisioned for you, or when you accept these terms in writing, whichever happens first.

The English, Polish, and Ukrainian versions are equally authoritative. If their wording appears inconsistent, contact us before relying on the disputed wording so the three texts can be reconciled consistently with mandatory law.

2. What the service is

miraride is software provided over the internet. It gives your dealership a public storefront for presenting vehicles for sale and for rent, and a private workspace for managing inventory, inquiries, customers, rentals, and documents. We host it; you do not install anything.

The service includes the functions described on our website and in the workspace at the time you use them. Marketing material and product plans do not expand this agreement unless we expressly incorporate them into an accepted order or these terms.

Optional AI assistance can propose vehicle fields, translations or document-template content. Users must review and confirm proposals before saving, publishing or issuing them. Output can be inaccurate or infringe rights. Manual workflows remain available. These tools do not give legal or tax advice or make decisions about a person’s rights.

3. Your account and your team

A person has one global account and may hold separate memberships in more than one dealership. Each dealership has its own owners and staff, and membership in one does not grant access to another. An owner may invite team members and assign roles for that dealership.

You are responsible for authorised use by your team and for taking reasonable steps to protect credentials and remove obsolete access. Do not share a login. Tell us promptly about suspected compromise. This allocation does not transfer responsibility for a security failure attributable to us.

We may require re-authentication before sensitive changes, and we may refuse or revoke access to an individual whose use of the service creates a security or legal risk.

4. The data you put into the service

The vehicles, photographs, customer records, rental agreements, documents, and storefront content you put into miraride remain yours. We do not claim ownership of them and we do not use them to train models, to build a marketplace, or for any purpose other than operating the service for you.

You are the controller of the personal data you store about your own customers, and you are responsible for having a lawful basis to collect and store it. In particular:

• Publish your own privacy notice on your storefront, telling your customers what you do with their data and who you are.
• Collect only what you actually need, and keep driving licence and identity details only for as long as the rental or legal obligation requires.
• Make sure you have the right to upload every photograph you publish.
• Keep vehicle descriptions, prices, and availability accurate. Your customers rely on them, and so do we when we display them.

5. Acceptable use

You must not use miraride to:

Anyone may report allegedly illegal content through the public notice-and-action form linked from the site. We assess notices by human review, may remove or restrict content or service access where law or these terms justify it, notify the reporter where contact details were supplied, give the affected dealership a statement of reasons, and explain available redress. We do not decide these reports solely by automated means.

• publish unlawful, misleading, or infringing content, including vehicle listings you are not entitled to sell or rent;
• store personal data you have no lawful basis to process, or special categories of personal data the service is not designed for;
• probe, scan, or test the security of the service, or attempt to reach another dealership's data, without our prior written permission;
• resell, sublicense, or provide the service to third parties as your own product;
• extract data at scale by automated means beyond your own records, or place a load on the service that degrades it for others;
• upload malicious code, or use the service to send unsolicited bulk messages.

6. Availability and changes to the service

We use commercially reasonable efforts to keep the service available and give reasonable advance notice of planned maintenance where practicable. Unless an accepted order expressly says otherwise, we do not commit to a service level, uptime percentage, or support response time.

We may add, change, or remove features. If we remove or materially degrade a feature you rely on, we will give you at least thirty days' notice by email, and you may terminate for that reason without penalty before the change takes effect.

7. Fees, VAT, and payment

The plan, interval, price, limits, and legal version you confirm are recorded with your account. All prices exclude VAT. Stripe Tax calculates applicable tax from your billing address and tax ID; reverse charge applies only where the legal requirements are met.

Your trial lasts 1 calendar month, as recorded in the offer you accept. If a current offer is unavailable on this page, the accepted offer controls. Stripe Checkout collects recurring-payment details before activation; no trial charge is taken at Checkout.

We may extend a trial at our discretion. An extension changes the trial end recorded locally and at Stripe but has no cash value, does not promise future extensions, and does not change the paid plan or price.

Subscriptions renew automatically for the chosen monthly or annual interval. A failed or authentication-required recurring payment receives 14 days of full access while Stripe retries and you update payment details. Any timed grant or discount has no cash value and does not create a refund entitlement.

We may change prices prospectively after any notice required by law or these terms. A later public offer does not rewrite your trial dates, a paid period already begun, or the Stripe Price you purchased; a change applies at an explicitly notified future renewal or to a newly accepted offer.

8. Term, termination, and suspension

The agreement runs for the billing period you chose and renews automatically for further periods of the same length unless either party gives notice.

You may cancel recurring billing through the Stripe portal. Paid access ends at the end of the current paid period. Closing the dealership account is a separate owner action in privacy settings; cancellation of billing alone does not request deletion. Fees for a period already begun are not refundable or prorated except where mandatory law requires it or we expressly agree in writing.

Switching carries no switching charge. It does not create an additional refund, service-credit, compensation or reimbursement entitlement. Mandatory remedies and rights under an earlier agreement that still governs your account remain unaffected.

When free-access grace or payment recovery expires without successful billing, the owner retains billing, account, and export/recovery access, staff see a suspension notice, and the public storefront becomes temporarily unavailable. We may also suspend for a serious security risk or manifestly unlawful content. Organization deactivation remains a separate platform action.

9. What happens to your data when you leave

Owners may request an export at any time. Account closure stops ordinary changes and provides a thirty-day recovery and retrieval period. A service switch uses the separate notice and transition process in Data export and service switching; its retrieval period starts after transition completion. Export legally required records before deletion: we do not provide a permanent accounting archive for a closed account.

Active tenant data is erased after the applicable retrieval period, except specific evidence that we must lawfully retain. Backup copies expire under the backup retention schedule; restored deletions are replayed before ordinary use. The DPA and Data export and service switching document prevail on these matters.

10. Intellectual property

We own the miraride software, its design, and its documentation, and nothing in this agreement transfers that to you. You receive a non-exclusive, non-transferable right to use the service for your own dealership during the term.

You retain rights in uploaded content and grant us a limited licence to host, process, reproduce, adapt for technical presentation, display and transmit it to recipients and channels you instruct, solely to provide the service. You must hold the necessary rights and permissions for logos, trade names, domains, fonts, photographs, descriptions, imported material and AI inputs, including disclosure of personal data. You must not imply manufacturer affiliation or marketplace endorsement without permission.

If you send us suggestions or feedback, we may use them freely to improve the product, without obligation or payment to you. We will not identify you as a customer publicly without your written agreement.

11. Confidentiality

Each party will keep the other's non-public business and technical information confidential, use it only to perform this agreement, and protect it with at least the care it applies to its own confidential information. This does not apply to information that is public through no fault of the receiving party, was already lawfully known, or must be disclosed by law — in which case the party whose information will be disclosed is notified in advance, where lawful.

12. Warranties and liability

We provide the service with reasonable skill and care. To the fullest extent permitted by law, we do not give any other warranty: in particular we do not warrant that the service will be uninterrupted, error-free, or fit for a purpose you have not told us about.

Our total liability arising out of or in connection with this agreement, in any twelve-month period, is limited to the fees you paid us for the service in the twelve months before the event giving rise to the claim. During a free trial that amount may be €0.

To the extent permitted by law, we exclude indirect or consequential loss and lost profit, business or goodwill. You should keep suitable independent copies of legally required records. This does not exclude our mandatory duties to safeguard or return data or liability that cannot lawfully be limited, including for failure of an essential contractual obligation.

Nothing in this agreement excludes or limits liability for intentional misconduct, gross negligence, death or personal injury, liability to a data subject or supervisory authority under the GDPR, or anything else that cannot be limited under Estonian or mandatory European Union law.

13. Indemnity

To the extent permitted by law, you reimburse reasonable, evidenced losses and defence costs from third-party claims caused by your breach of content rights, publishing duties or controller obligations. This applies only to the extent attributable to you and excludes our own breach or fault. Administrative fines are included only where lawful to recover from you. We notify you promptly, cooperate reasonably, mitigate loss and let you participate in the defence; neither party may settle in a way that admits the other’s fault or imposes obligations on it without consent.

14. Changes to these terms

We may amend these terms. We will give you at least thirty days' notice by email before a change takes effect, and the version number and date at the top of this page will change. If you do not accept the amendment, you may terminate before it takes effect; continuing to use the service after that date means you accept it.

Previous texts and their version identifiers are retained. A new publication alone does not amend an existing agreement: the applicable notice and acceptance process must be completed. Your accepted offer determines commercial durations; current public pricing does not replace that snapshot.

15. Governing law and disputes

This agreement is governed by the law of the Republic of Estonia, excluding its conflict-of-law rules and excluding the United Nations Convention on Contracts for the International Sale of Goods.

Please contact us to seek a resolution. Subject to mandatory jurisdiction and customer-protection rules, disputes fall within the exclusive jurisdiction of Harju County Court, Estonia.

16. External integrations

Connecting a channel such as OLX Poland authorises the selected transfers and operations on your marketplace account. You are responsible for the account, marketplace terms, listing rights, accurate contact details, review of outgoing content and any marketplace fees. We do not promise approval, ranking, leads, sales or uninterrupted API access.

A dealer-selected marketplace receives listing text, vehicle facts, prices, photographs and designated public contact details as an independent recipient under its own terms, rather than becoming our sub-processor merely because an integration exists. API changes, quotas or marketplace restrictions may affect availability. Disconnecting stops future synchronisation and removes credentials; it does not delete existing ads. Withdraw them before disconnecting or manage them directly with the marketplace.

17. Dealer transactions and documents

The dealership is the seller or rental provider, contracts with its customers and supplies its legal identity, mandatory disclosures, prices, taxes, consumer terms and complaint channels. A storefront inquiry or rental request is not by itself a confirmed booking or completed contract.

Templates, calculations, translations and generated PDFs are software assistance. You must check applicable law, wording, party details, tax treatment, numbering, retention and required signatures or filings before use. An internal issue flag or PDF alone is not government e-invoicing, a qualified electronic signature or proof of compliance. Unless expressly provided, the service does not submit invoices to a national system such as KSeF.