Terms of service

1. Who this agreement is between

These terms form an agreement between Oleks Tech OÜ, a company registered in Estonia under registry code 17290539 (“we”, “us”, “the provider”), and the business that opens an account for the miraride service (“you”, “the customer”).

miraride is sold to businesses. It is not offered to consumers, and the consumer protection provisions that apply to distance contracts with consumers — including the fourteen-day right of withdrawal — do not apply to this agreement. If you are not acting for purposes relating to your trade, business, or profession, do not open an account.

The agreement comes into force when you first use an account we have provisioned for you, or when you accept these terms in writing, whichever happens first.

The English, Polish, and Ukrainian versions are equally authoritative. If their wording appears inconsistent, contact us before relying on the disputed wording so the three texts can be reconciled consistently with mandatory law.

2. What the service is

miraride is software provided over the internet. It gives your dealership a public storefront for presenting vehicles for sale and for rent, and a private workspace for managing inventory, inquiries, customers, rentals, and documents. We host it; you do not install anything.

The service includes the functions described on our website and in the workspace at the time you use them. Marketing material and product plans do not expand this agreement unless we expressly incorporate them into an accepted order or these terms.

Optional, user-initiated AI tools can suggest vehicle fields or translations. They are review-first: a person must accept or edit the output, and AI cannot publish a listing, save a result, issue a document, decide eligibility, or make a legally significant decision by itself.

3. Your account and your team

A person has one global account and may hold separate memberships in more than one dealership. Each dealership has its own owners and staff, and membership in one does not grant access to another. An owner may invite team members and assign roles for that dealership.

You are responsible for everything done through your account, including by the people you invite. Keep credentials confidential, do not share a single login between people, and tell us promptly if you believe an account has been compromised.

We may require re-authentication before sensitive changes, and we may refuse or revoke access to an individual whose use of the service creates a security or legal risk.

4. The data you put into the service

The vehicles, photographs, customer records, rental agreements, documents, and storefront content you put into miraride remain yours. We do not claim ownership of them and we do not use them to train models, to build a marketplace, or for any purpose other than operating the service for you.

You are the controller of the personal data you store about your own customers, and you are responsible for having a lawful basis to collect and store it. In particular:

• Publish your own privacy notice on your storefront, telling your customers what you do with their data and who you are.
• Collect only what you actually need, and keep driving licence and identity details only for as long as the rental or legal obligation requires.
• Make sure you have the right to upload every photograph you publish.
• Keep vehicle descriptions, prices, and availability accurate. Your customers rely on them, and so do we when we render them.

5. Acceptable use

You must not use miraride to:

Anyone may report allegedly illegal content through the public notice-and-action form linked from the site. We assess notices by human review, may remove or restrict content or service access where law or these terms justify it, notify the reporter where contact details were supplied, give the affected dealership a statement of reasons, and explain available redress. We do not decide these reports solely by automated means.

• publish unlawful, misleading, or infringing content, including vehicle listings you are not entitled to sell or rent;
• store personal data you have no lawful basis to process, or special categories of personal data the service is not designed for;
• probe, scan, or test the security of the service, or attempt to reach another dealership's data, without our prior written permission;
• resell, sublicense, or provide the service to third parties as your own product;
• extract data at scale by automated means beyond your own records, or place a load on the service that degrades it for others;
• upload malicious code, or use the service to send unsolicited bulk messages.

6. Availability and changes to the service

We use commercially reasonable efforts to keep the service available and give reasonable advance notice of planned maintenance where practicable. Unless an accepted order expressly says otherwise, we do not commit to a service level, uptime percentage, or support response time.

We may add, change, or remove features. If we remove or materially degrade a feature you rely on, we will give you at least thirty days' notice by email, and you may terminate for that reason without penalty before the change takes effect.

7. Fees, VAT, and payment

The plan, interval, price, limits, and legal version you confirm are recorded with your account. All prices exclude VAT. Stripe Tax calculates applicable tax from your billing address and tax ID; reverse charge applies only where the legal requirements are met.

Your trial lasts 1 calendar month. Stripe Checkout collects a reusable card before activation, but no trial charge is taken at Checkout. Stripe manages subscription charges and payment recovery after the trial.

We may extend a trial at our discretion. An extension changes the trial end recorded locally and at Stripe but has no cash value, does not promise future extensions, and does not change the paid plan or price.

Subscriptions renew automatically for the chosen monthly or annual interval. A failed or authentication-required recurring payment receives 14 days of full access while Stripe retries and you update payment details. Any timed grant or discount has no cash value and does not create a refund entitlement.

We may change prices prospectively after any notice required by law or these terms. A later public offer does not rewrite your trial dates, a paid period already begun, or the Stripe Price you purchased; a change applies at an explicitly notified future renewal or to a newly accepted offer.

8. Term, termination, and suspension

The agreement runs for the billing period you chose and renews automatically for further periods of the same length unless either party gives notice.

You may cancel through the Stripe billing portal. Cancellation takes effect at the end of the current paid period. Fees for a period that has begun are not refunded or prorated by default, except where the law requires it or where we terminated without cause.

A completed switch under the Data export and service switching terms is an additional exception: prepaid recurring service fees for the unused part of the paid period are refunded pro rata, and we charge no switching fee.

When free-access grace or payment recovery expires without successful billing, the owner retains billing, account, and export/recovery access, staff see a suspension notice, and the public storefront becomes temporarily unavailable. We may also suspend for a serious security risk or manifestly unlawful content. Organization deactivation remains a separate platform action.

9. What happens to your data when you leave

Your data is yours and leaving does not change that. An owner can request the published machine-readable ZIP export at any time. For thirty days after termination we keep recovery and export access available; when that period ends we erase active tenant data, except narrowly identified evidence that law requires us to retain.

Copies present in encrypted backups expire through a maximum thirty-day rotation. If a backup is restored, recorded erasure instructions are replayed. The data processing agreement and the Data export and service switching document set out the detailed obligations and prevail if this summary differs.

10. Intellectual property

We own the miraride software, its design, and its documentation, and nothing in this agreement transfers that to you. You receive a non-exclusive, non-transferable right to use the service for your own dealership during the term.

You keep every right in the content you upload. You grant us the limited licence needed to host, process, reproduce, and publicly display that content for the sole purpose of operating the service for you — for example, rendering your vehicle photographs on your own storefront.

If you send us suggestions or feedback, we may use them freely to improve the product, without obligation or payment to you. We will not identify you as a customer publicly without your written agreement.

11. Confidentiality

Each party will keep the other's non-public business and technical information confidential, use it only to perform this agreement, and protect it with at least the care it applies to its own confidential information. This does not apply to information that is public through no fault of the receiving party, was already lawfully known, or must be disclosed by law — in which case the disclosing party is told first, where that is lawful.

12. Warranties and liability

We provide the service with reasonable skill and care. To the fullest extent permitted by law, we do not give any other warranty: in particular we do not warrant that the service will be uninterrupted, error-free, or fit for a purpose you have not told us about.

Our total liability arising out of or in connection with this agreement, in any twelve-month period, is limited to the fees you paid us for the service in the twelve months before the event giving rise to the claim. During a free trial that amount may be €0.

We are not liable for indirect or consequential loss, lost profit, lost business, lost goodwill, or loss of data — the last of these on the basis that you can and should obtain your own export of your data.

Nothing in this agreement excludes or limits liability for intentional misconduct, gross negligence, death or personal injury, liability to a data subject or supervisory authority under the GDPR, or anything else that cannot be limited under Estonian or mandatory European Union law.

13. Indemnity

You will hold us harmless against claims, proceedings, and fines brought by a third party — including one of your own customers or a supervisory authority — that arise from the content you published through the service, or from your failure to meet your own obligations as a controller of personal data. We will tell you promptly about any such claim, and we will not settle it without your agreement.

14. Changes to these terms

We may amend these terms. We will give you at least thirty days' notice by email before a change takes effect, and the version number and date at the top of this page will change. If you do not accept the amendment, you may terminate before it takes effect; continuing to use the service after that date means you accept it.

We keep previous versions and will send you any of them on request.

15. Governing law and disputes

This agreement is governed by the law of the Republic of Estonia, excluding its conflict-of-law rules and excluding the United Nations Convention on Contracts for the International Sale of Goods.

We would rather solve a problem than argue about it, so please write to us first. If a dispute cannot be resolved between us, it is subject to the exclusive jurisdiction of Harju County Court, Estonia.