Data processing agreement
How we may use and protect your customers’ personal data on your behalf, under Article 28 of the GDPR.
Read the data processing agreementSecurity and data protection
Clear answers about your customer data.
miraride stores contact details, driver information, notes, and documents. Here is how access stays limited to your dealership, which data is encrypted, and where it is handled.
- Personal details are encrypted before they are saved
- Private details stay out of system activity records
- Every record is tied to your dealership
How miraride protects data in daily work.
Other dealerships cannot access your records
Your team can only open your dealership’s records. Each person must be signed in and have permission to work in your dealership.
Personal details are encrypted before storage
Contact details, private notes, driving licence numbers, vehicle identification numbers (VINs), registration numbers, rental condition notes, and document contents are saved in a coded form. Reading them requires encryption keys, which are kept separately from the database.
Encrypted details belong to your dealership
Each encrypted detail is linked to the type of information it holds and the dealership it belongs to. Copying it to another dealership or a different type of field does not make it readable there.
Customer search stays within your dealership
Search by part of a customer’s name or by their full email address or phone number. Your search only covers your dealership’s customers and does not reveal records from other dealerships.
You sign in to each dealership separately
Signing in at one dealership’s address does not sign you in at another. You need permission to access each dealership.
System activity records leave out private details
We record activity to help keep the service secure. Those records leave out contact details, identity documents, private notes, passwords, and document contents.
Your dealership controls its customer data.
Your dealership decides why and how customer data is used. Oleks Tech OÜ stores and processes it only to provide miraride, under the data processing agreement. We separately control your account, billing, and support information.
Where customer data is handled.
The application and database run in Germany. Cloudflare stores files and connects website addresses; Resend sends service emails. Our list of service providers explains what each company does, where it handles data, and the safeguards for sending data between countries.
See who helps us run the serviceNo advertising or visitor tracking on this website
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Clear rules for your dealership’s data.
Read the data processing agreement and sub-processor list before you begin. They explain who is responsible for what and where data is handled, without unnecessary technical language.